Maintenance

Granite Countertop Care & Maintenance

The natural granite or quartz you have purchased for your home or office is an investment that will give you many years of beautiful service. Simple care and maintenance will keep it looking beautiful for decades. Here are some recommendations for routine care and cleaning:

  • Clean stone surfaces with a few drops of neutral cleaner, stones, soap , or a mild liquid dishwashing detergent and warm water.

  • Glass cleaner works well, but avoid glass cleaners that contain ammonia, such as regular Windex®. A good one to use that we have found is Glass Plus®. Most ammonia-free glass cleaners will state as such on the label.

  • Too much cleaner or soap may leave a film and cause streaks. If this happens, clean up excess soapy film with clear, warm water and a clean sponge or rag.

  • Do not use products that contain lemon, orange, citrus, vinegar or other adds on the countertop. The high acid content can dull the finish.

  • Do not use abrasive scouring powders or liquids; these products contain abrasive chemicals or ammonia that may damage the surface. If required, use a non-abrasive cleaning product and a Scotch-Brite® Blue “no-scratch” pad. Do not hesitate to apply the necessary hand-pressure needed to rub out any marks. Adhered materials like food, gum, nail polish, or dried paint can be scraped away with a razor blade. Thoroughly rinse the surface with clean water to remove residue.

  • Avoid contact with harsh chemicals such as bleach, paint strippers, oven cleaners or drain cleaners (Draino®, Uquid Plumber®,etc.).

Bath and Other Wet Areas

In the bath or other wet areas, soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover.

Do’s

  • Do dust surfaces frequently.

  • Do clean surfaces with mild detergent or stone soap.

  • Do thoroughly rinse and dry the surface after washing.

  • Do blot up spills immediately.

Don’t’s

  • Don’t use vinegar, lemon juice or other cleaners containing acids.

  • Don’t use cleaners that contain ammonia such as bathroom cleaners, grout cleaners or tub & tile cleaners.

  • Don’t use abrasive cleaners such as dry powdered Comet®, Ajax®, etc.

  • Don’t use bleach or cleaners that contain bleach

  • Don’t let Plumber’s Putty come into contact with the stone – it is very oily and will stain.

Quartz Countertop Care & Maintenance

To keep your quartz countertops in prime condition, follow these maintenance and care recommendations:

  • Clean quartz with a soft cotton cloth and warm water and mild soap.

  • DO NOT clean quartz countertops with abrasive, strong alkaline or acidic cleaners. Various chemicals are corrosive and/or erosive.

  • EXAMPLES OF CLEANERS/MATERIALS TO AVOID: Bleach, Oven Cleaners, Soft Scrub, Comet®, SOS®, Paint Thinners/Removers, Furniture Strippers, Tarnish or Silver Cleaners, Scrub Pads

  • Quartz can be damaged by force and no stone is chip-proof. Objects hitting edges particularly at sinks or dishwashers may cause chips. Though a minor knife slip will dull the knife and not harm quartz, no stone surface is scratch-proof.

  • Quartz surfaces can be damaged by sudden and/or rapid change of temperature especially near the edges, as well as direct and/or sustained heating of the top.

  • Quartz may not withstand the direct transfer of heat from pots and pans and other cooking units such as electric frying pans and griddles, and some crockpots or roaster ovens and heat lamps. ALWAYS USE HOT PADS OR TRIVETS TO PREVENT DAMAGE FROM OCCURRING

Bloomday Granite and Marble, Inc. warrants to you, the owner that upon the following terms and conditions, Bloomday Granite and Marble, at its option, will repair charge, your Natural Granite Countertops, provided that Bloomday Granite and Marble, Inc. has failed due to any defect in fabrication or installation during the first (1) year from the Installation date. The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear, and acts of nature, scratches or chips.

General Residential Warranty Terms and Conditions

This warranty applies only to Natural Granite Countertops fabricated and installed by Bloomday Granite and Marble.

To obtain service under this limited warranty, you must contact Bloomday Granite and Marble at 336-724-0300. To qualify for repair or replacement you must permit a Bloomday Granite and Marble authorized agent to inspect the installation of the product. You will reasonably cooperate with Bloomday Granite and Marble in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by Bloomday Granite and Marble and communicated to you in a timely manner. Whether Bloomday Granite and Marble performs repair or replacement of your installation, we will seek to obtain the best possible result. Since Granite is created by nature, exact color match to the originally installed Granite cannot be guaranteed.

If during or after installation, you decide that you do not approve of the material you selected or the natural color variations and veining of your installation, replacement is not covered by this warranty. This warranty does not cover the natural characteristics of stone, which include but are not limited to, color variations, water lines, fissures or surface pits and blemishes.

As a courtesy, a 15 year sealer is applied to all Bloomday Granite and Marbles’ granite countertops at the time of installation. Natural stone is porous and may therefore result in staining. Food or liquid stains, damage caused by chemicals or physical use or abuse are expressly excluded within this warranty.

To qualify for coverage under this warranty, you should maintain the countertop in accordance with the Bloomday Granite and Marble. Natural Granite Countertop Care and Maintenance Guide provided free of charge at the time of installation or upon request to Bloomday Granite and Marble.

This warranty covers seam performance but not the appearance of the seam. Seam failure due to settling or structural issues unrelated to the countertop installation, are not covered.

Bloomday Granite and Marble is not responsible for damage or injury ca used in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism. or accidents.

Bloomday Granite and Marble’s obligation under this warranty is limited solely to t he repair or replacement of the countertop including necessary labor charges needed to repair or replace the Natural Granite Countertops covered by this warranty. Bloomday Granite and Marble will repair any area of the installation that is determined by Bloomday Granite and Marble to be defective. Bloomday Granite and Marble will pay for the cost of the product, labor involved in the removal and replacement of the original installation of the Bloomday Granite and Marbles’ granite countertops only and for plumbing and electrical disconnect and reconnect charges to the extent determined necessary by Bloomday Granite and Marble. You will be responsible for any other costs associated with or arising out of the repair or replacement. Should Bloomday Granite and Marble elect to replace your Natural Granite Countertop installation, your warranty will continue from the original date of installation and not from the date of repair or replacement.

Except as provided in this limited warranty, Bloomday Granite and Marble, Inc. shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Bloomday Granite and Marble, Inc. makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein.

15 Year Sealer for Granite Countertops

PUT AN END TO RESEALING– other sealers fill the pores on stone or grout using chemicals referred to as siloxanes, teflons, fluoropolymers,or other silicones. While this pore-filling method is effective, the chemicals gradually dissipate due to use, foot traffic, heat, sunlight, freezing, and cleaning. Resealing is then required. The chemical in STAIN-PROOF, however, chemically bonds directly to the latticework of the stone forever. This bond is of the same order of magnitude as the bond that holds the stone together. STAIN-PROOF will not require resealing, even outside in heavy traffic, for minimum of 15 years.

PROTECTS AGAINST OIL AND WATER STAINING– STAIN-PROOF reduces the surface energy of stone below the surface tension of oil and water. These liquids then remain on the surface for easy cleaning. Because of the unique needs of kitchen and bathroom countertops, we finish with Dry-Treat’s PORCELAIN SEALER for extra protection.

STOPS EFFLORESCENCE AND SALT DAMAGE –STAIN-PROOF protects your concrete and stone from the damaging effects of snow-melt salt. Additionally, it allows water vapor to breathe through without carrying calcium salts that lead to white powdery lime scale called efflorescence.

MOLD & MILDEW INHIBITING- Mold, mildew, and moss grow with the stone or grout absorbs water and is slow to dry. STAIN-PROOF prevents water absorption, so these do not grow.

CUSTOMER FRIENDLY- STAIN-PROOF won’t change the frictional properties or appearance. The odor dissipates quickly. The surface can be used when it is visibly dry, usually with 30 minutes after the second coat. Wipe up spills quickly, especially during the first month as the seal increases in strength.

OTHER NOTES– STAIN-PROOF passes through most water-based or distillate-based impregnating sealers. STAIN-PROOF does not make the surface glossy.

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